Arsalan Aslam

Lead Product Designer · Design Strategist

Gothenburg, Sweden · arsalanaslam.se@gmail.com

Summary

Lead Product Designer with 14+ years building web and mobile systems used by 20M+ people. Progressed from UX Designer to Program Manager — Design at Punjab Information Technology Board, leading design strategy across 10+ platforms — including iOS and Android apps — serving 168 departments.

Experienced designing AI-powered interfaces — from automated dispatch to environmental health prediction — and integrating AI tools across design and content workflows.

Now based in Gothenburg, open to senior product design roles where complexity meets scale.

Experience

Punjab Information Technology Board

Lahore, Pakistan

Program Manager — Design

2023–2025
  • Led UX strategy and design operations across 10+ government platforms, managing a team of 10–12 designers, researchers, and developers serving 168 government departments.
  • Drove Maryam Ki Dastak from concept to 2.1M+ citizen service requests — a 5-module mobile-first ecosystem (citizen iOS/Android app, facilitator app, web portal, CRM, company registration) built in 3 months, scaled from 1 to 40 districts with 87,000+ facilitators and 76 services.
  • Directed Punjab Jobs redesign for a platform with 500,000+ registered users and 2M+ job applications — redesigned job cards with salary data, built a recruitment module replacing spreadsheet-based hiring, and designed a native mobile app.
  • Managed Punjab AQI environmental monitoring platform for 36 districts — designed condition-specific health advisories (Asthma, Heart Issues, COPD), heatmap calendar visualization, and real-time dashboard tracking 6 pollutants.
  • Led PITB Official website redesign — 13 screens in 30 hours, bold dark theme anchored by a custom design system.

Principal UX/UI Designer

2020–2023
  • Designed City Watch, a real-time surveillance platform for Punjab Safe City Authority integrating 8,000+ cameras — achieved SUS score of 78.25 with 87.5% of users rating usability as high.
  • Created Employee Self Service cross-platform mobile app for 3,500+ employees — 98% daily check-in adoption, 120,000+ leave requests processed in 2 years, 10,000+ Play Store downloads, plus community features (carpooling, marketplace, blood donors).
  • Introduced PITB’s first design system, reducing visual inconsistencies and developer revision cycles across all products.

Sr. UX/UI Designer

2019–2020
  • Conducted 50+ user interviews, heuristic evaluations, and contextual inquiries across citizen-facing services.
  • Implemented A/B testing and usability evaluations, improving form completion rates and reducing task completion times.

UX/UI Designer

2016–2018
  • Designed 200+ responsive screens across 20+ government applications serving 20M+ citizens.
  • Produced interactive prototypes that accelerated stakeholder approvals and reduced design iteration cycles.

Sport.CC — Web & UX/UI Designer

Denmark · 2012–2016

Designed live sports scoring platforms and a live cricket scoring app for a Denmark-based sports media company. Owned UX research, wireframing, and prototyping for web and mobile experiences serving an international cricket audience.

Impact at a glance

2.1MDastak service requests
SUS 78.25City Watch operator usability
98%ESS daily adoption
8,000+cameras integrated
14+ yearsin design

Design skills

UX StrategyProduct DesignMobile DesignDesign SystemsUser ResearchInformation ArchitectureInteraction DesignPrototypingUsability TestingConversion OptimizationData VisualizationResponsive DesignAccessibility

Leadership

Team ManagementStakeholder AlignmentCross-Functional CollaborationAgile & ScrumDesign OpsWorkshop Facilitation

Tools

FigmaAdobe XDIllustratorPhotoshopAfter EffectsMiroWebflowLovableJira

AI & emerging tools

ClaudeChatGPTGeminiMidjourneyGitHub Copilot

Integrated AI tools across content strategy, design exploration, and code implementation. Designed interfaces for AI-powered systems including automated dispatch and environmental health prediction.

Education

Bachelor of Fine Arts in Graphic Design

University of the Punjab, Lahore · 2009–2014

Diploma in Fine Arts

Naqsh School of Arts, Lahore · 2006–2008

Languages

English — Fluent

Urdu, Hindi, Punjabi — Native